Go to your Profile page and use the HWID Reset option. Resets are limited per billing period — check your remaining resets there before requesting one.

No — licenses are single-user. Sharing a license risks a HWID conflict lockout for both parties and violates our terms of service.

We accept major cryptocurrencies (BTC, ETH, LTC, USDT) via Cryptomus, as well as manual bank transfer for select regions. Crypto payments are processed instantly; manual methods are reviewed and approved by our team, usually within a few hours.

Refund eligibility depends on how much of your subscription period has been used and whether the product was accessed. Reach out via a support ticket with your order ID and we will review it individually — we do not offer blanket refunds after significant usage.

Yes — purchasing additional time or a higher tier automatically extends your current expiration date rather than replacing it, so you never lose remaining time.

Mirage Private is a premium private cheat service built around long-term account safety and stealth. Every subscription includes access to our loader, regular updates, and a support team available through our Discord server.

Once your payment is confirmed, your account is activated automatically (crypto) or approved manually (bank transfer). You will see your active subscription and remaining time on your profile page, and can download the loader from the Downloads section.

It is not required to use the product, but strongly recommended — announcements, update notices, and the fastest support all happen there first.

Yes — our software is built and maintained with a focus on staying undetected, and we monitor anti-cheat changes closely. That said, no cheat can offer a 100% guarantee forever; we recommend following our usage guidelines (avoid streaming raw gameplay, do not share your license, keep the loader updated) to minimize risk.

Open a support ticket with your case details as soon as possible. Ban circumstances are reviewed case by case — if the usage guidelines were followed, we offer support options depending on your subscription tier.

Yes, HWID spoofing is included to help protect your hardware ID in the event of a hardware ban. Use the HWID reset option on your profile if you need to reset it.

Make sure your antivirus and Windows Defender are not blocking or quarantining the loader, run it as Administrator, and confirm you are on the latest version from the Downloads page. If it still fails, open a ticket with a screenshot of the error.

Check the Products page for the current list of supported titles and their feature sets — this changes over time as we add and retire support, so it is kept up to date there rather than here.

A license is tied to a single hardware ID at a time. If you need to switch machines, use an HWID reset from your profile (limited resets are included depending on your plan).